Dozzy’s Grill Claimed

My wife and I checked out Dozzy’s Grill for some modern West African food and we weren’t disappointed. We ordered the Ribeye Steak Suya that was served with the house Suya seasoning. Delish! We also ordered the Jorrito, a play on the burrito but with Jollof rice, chicken and guacamole. Nice. Curb side pickup was excellent as they had someone managing car traffic and orders from the kitchen to my car. A must try!

First time ordering from this African restaurant and I must say I will be ordering again. I was impressed by the packaging and the food was yummy. The jollof rice tastes home made, mild spice but tasty. Chicken, shrimp and beef suya were really good too. Overall, great job!!! Looking forward to my next meal from you guys.

I found out about Dozzy’s on Uber Eats. There was some confusion about the delivery request and Uber Eats cancelled my order. After waiting for over 1.5 hrs for Uber Eats to get their lives together, multiple delivery driver changes, and app issues, I was fed up with the system. I reached out to Dozzy and he was helpful every step of the way. He was very calm and had great communication. Unbeknownst to me, Dozzy had already prepared and sent out my Uber Eats order. Here is where Dozzy crossed the line of great customer service into restaurant super hero: 1) Dozzy informed me that he already made and released my order, but he will remake it for me. 2) He will personally deliver the food so it doesn’t get “lost” again. 3) He advised me that I can spend less money by taking advantage of the specials on their site (50% cheaper than Uber Eats). 4) He felt bad for the confusion and refused to charge me for food or delivery, even though it was not his fault. He gave me FREE FOOD! 5) He added twice as much food than I ordered with additional appetizers FOR FREE! Dozzy is the real deal folks. Great food + AMAZING customer service = lifetime follower / customer. Love to see my people doing awesome things.