Face value, what you’d probably expect when looking in: a neighborhood hot dog/burger joint for to-go orders. The off-character menu items like their chicken pita and multiple flavors of ice cream are a pleasant addition. Fries are included with most items on the menu, all nestled in a brown paper bag. Unexpectedly for me, they accept credit card payments – a huge plus. My (slight) issues include some inconsistency on the preparation of the orders, depending on who’s working, and the wait time is a variable – whether many patrons or few, it seems the timing is more dependent on who’s working behind the counter.
After seeing this restaurant on the website, I decided to head over there for some burger’s and hot dogs for lunch. I don’t work to far from this place and really wanted to try this out, Until 2 male employees came at me the wrong way. all of this started because I took one more puff of my cigarette outside of the Establishment tossed it,and from that I entered the restaurant with smoke still remaining in my month. First of all I’m 58 years old and I thought I was respecting the establishment by putting out the cigarette before entering. they were really being a smart ass with me which now I don’t want a damn thing to eat. and I left. I don’t want to make this a black & white issue, but I always ask myself (Being Black) we don’t have shit as it is, but when black folks make a name for them shelves, we just don’t give a fuck about each other, and 2 unprofessional bottom of the barrel as dudes need some customer service skills or get rid of they ass.
I really love this place. I have been eating here since 8th grade. I was so happy when they reopened. When ever I am in the area,. I go for my polish with everything!
My family has been a fan of Al’s for over 50 years! Love this place! Best fresh cut fries ever!
My favorite restaurant They are friendly and professional with great fresh food. They are definitely following the CDC 6 foot separation.
Food was really good I had a deep fried polish with grilled. Unions relish an mustard very fresh an fries where good made to order with just the right amount of salt will definitely be going back !!
It was pretty good. I ordered a deep fried polish well done and a chop steak sandwich. The polish was pretty good, it could’ve been more well done. I like my polish burned. I should’ve gotten it slit open or something. The chop steak wasnt good. I didn’t order it well done and it was thick and chewy. Ewwwwwwww Fries were a bomb!!!! The ordering process was a little irritating w/that glass in between us I think I repeated my order 5xs no bullshit. I’d go back for the polish and maybe try a burger.
A lot of people rave about this place. I’ve only tried their chicken sandwich which was ok. I’ve had better but still I appreciate them offering this. Their home cut fries was absolutely too greasy and not crispy at all. But the rest of my family ordered burgers and fries which they all loved. So that means a lot because my 8 year old is a burger snob. Her burger was gone in less than 10 minutes. The customer service in this tiny neighborhood joint was impressive like a 5 star type of place. One customer argued with the staff about hoping his food wasn’t cold since he saw the preparer get his already made bag off the warmer. The preparer explained he put half the food in the bag and was waiting on the rest of the order which did not make the customer happy so the preparer offered to cook a replacement. No problem. No eye rolling. No mumbling under his breath. Just cool about cooking another meal for the man. I could tel the staff sincerely cared about preparing customers food just the way they want it and they took their time about it. But not too much time. We were in and out of this place in less than 15 minutes. Would I go back? I would like to try a cheeseburger next time.
Al’s Under the L has to be one of the best burgers and fries I’ve ever had– the burger is simple, yet so darn good and the home cut fries are the bomb.com!! Do yourself a huge favor and check them out when you’re in the Chicago area. You wont be disappointed!!!
I felt that me visiting Al’s Under the L has been long overdue being that I have lived in the area for over 2 years now and I typically go for restaurants like Al’s. Google Maps caught that and gave me a 100% capability match with Al’s based off of restaurants I have visited and reviewed in the past. After contemplating for a while I eventually gave in after getting off of work one evening. Al’s has this slight retro appeal that comes from its plain, yet eye catching yellow outline exterior with red lettering. Its restaurant placement which is under the L has an urban vibe as well as when the CTA green line train passes by. What is unique about the parking for the majority of the businesses and restaurants on Lake St is that parking is along the elevated railway. Al’s does have parking space of its own that is fitting to the amount of customers served at a time. There is nothing fancy about the interior, just a menu plastered up on each side of the walls. And behind the counter are its employees grinding it out at a satisfying pace. What caught my eye on their menu is that there are no pork products used which feels comforting to know especially if you wish to abstain from eating pork. Another thing I took notice of is Al’s ice cream selections which isn’t advertised on the menu, but I imagine is acknowledged by its regulars and community. Out of a variety of choices on their menu I ordered a hot dog w/ fresh cut fries and a canned soda. For future orders I imagine that I will continue ordering either their hot dogs or polish (beef or turkey) because it is typically something I go for. I really loved the fresh cut fries! They are definitely something I could get addicted to; cooked fresh and seasoned the way I like. I had a pleasant ordering experience at Al’s Under the L even though there was not that welcoming feeling due to the fast pace environment. My food was completed at a satisfying pace, and good, which is all I can ask for. What will keep me returning is the fact that I get to support this neighborhood business. ~Blessings~ Thomas G